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Foreword |
5 |
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Inhaltsverzeichnis |
6 |
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The Authors |
8 |
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Part 1 Luxury Marketing as a Challenge for Marketing Theory and Practice |
14 |
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1 Placing Luxury Marketing on the Research Agenda Not Only for the Sake of Luxury — An Introduction |
15 |
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1.1 The Reason Why: What is the Relevance of Luxury and Luxury Marketing? |
16 |
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1.1.1 The Relevance of Luxury and Luxury Marketing from an Economic Perspective |
16 |
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1.1.2 Luxury Marketing as an Important Chance for Western Industrialized Countries in the Context of Growing International Competition |
17 |
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1.1.3 The Luxury Marketing Strategy as a Success Factor in Different Industries |
18 |
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1.1.4 Luxury Marketing and its Positive Impacts on Societal Developments |
18 |
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1.1.5 Combining It All: The Essence of Luxury Marketing |
20 |
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1.2 The “Know How”: Possible Directions for Discussion and Future Research |
21 |
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1.2.1 Developing a Meaningful Typology of Luxury Product/Market Combinations |
21 |
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1.2.2 Guiding Future Research along a Comprehensive Contingency Approach |
22 |
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1.2.3 The “What We Need”: A Preliminary Conclusion |
24 |
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1.3 The “What We Have”: An Overview of the Different Contributions to this Handbook |
25 |
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1.4 Acknowledgments and Outlook |
28 |
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2 More on Luxury Anti-Laws of Marketing |
29 |
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2.1 Introduction |
30 |
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2.2 A source of managerial confusion: the six meanings of luxury |
31 |
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2.3 Distinguishing luxury, fashion and premium strategies |
32 |
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2.4 Do not confuse brand extension and brand stretching |
34 |
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2.5 The anti-laws of marketing |
35 |
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2.6 Why luxury brands should not pander to their customers’ wishes? |
35 |
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2.7 Why always raise the average price of the brand? |
39 |
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2.8 How to always keep raising the price point |
40 |
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2.9 Why beware of celebrities? |
41 |
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2.10 Implementing the luxury strategy beyond the luxury market |
42 |
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2.11 The limits of the luxury strategy |
42 |
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References |
43 |
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Part 2 Luxury and Luxury Consumption: A Global Phenomenon or Dependent on Cultural Differences? |
44 |
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3 Culture and Luxury: An Analysis of Luxury Perceptions across Frontiers |
45 |
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3.1 Introduction |
46 |
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3.2 Luxury concept: different definitions according to different perspectives |
46 |
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3.2.1 Luxury: an economic perspective |
47 |
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3.2.2 Luxury: a psychological view |
47 |
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3.2.3 Luxury: a marketing standpoint |
47 |
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3.3 Luxury concept: different facets according to different countries |
48 |
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3.3.1 Research design: a qualitative perspective |
49 |
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3.3.2 Main categories of luxury: analysis for the three countries |
49 |
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3.3.3 Main categories of luxury: analysis for countries’ specificities |
54 |
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3.4 Conclusion |
57 |
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References |
59 |
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4 An Intercultural Comparison of the Perception of Luxury by Young Consumers |
64 |
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4.1 Introduction |
65 |
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4.2 The Concept of Luxury |
65 |
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4.3 Brand Functions and Brand Relational Dimension |
67 |
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4.3.1 The functional brand |
67 |
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4.3.2 The brand relational dimension. |
68 |
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4.4 Research Questions and Methodology |
68 |
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4.5 General Empirical Results of Young People’s Perceptions of Luxury: A Semiotic Analysis of the Concept of Luxury and the Ranking of Luxury Brands |
70 |
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4.6 The ranking of luxury brands |
76 |
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4.7 Discussion |
79 |
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References |
81 |
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5 Consumer Value Perception of Luxury Goods: A Cross-Cultural and Cross-Industry Comparison |
83 |
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5.1 Introduction |
84 |
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5.2 The Market for Luxury Goods |
84 |
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5.2.1 The Concept of Luxury |
84 |
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5.2.2 Luxury Product Categories |
87 |
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5.3 Conceptualization: Luxury Value Perception |
87 |
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5.4 Methodology |
89 |
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5.4.1 Measurement Instrument |
89 |
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5.4.2 Sample and Data Collection |
90 |
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5.5 Results and Discussion |
91 |
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5.6 Conclusions and Implications |
102 |
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References |
103 |
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Part 3 Luxury and Luxury Consumption from a Theoretical Perspective |
105 |
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6 Luxury Brands from a Psychoanalytic Perspective |
106 |
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6.1 Luxury Brands and Sublimation |
107 |
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6.2 Luxury Brands as a Fetish |
113 |
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6.3 Identification and Luxury Brands |
114 |
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6.4 Borromean Rings and Luxury Brands |
116 |
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References |
119 |
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7 Indulging the Self Positive Consequences of Luxury Consumption |
121 |
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7.1 Introduction |
122 |
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7.2 Conceptual Framework and Hypotheses Development |
123 |
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7.3 Study 1: Relationship between Luxury Consumption and Self-Esteem |
126 |
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7.3.1 Participants and Procedure |
126 |
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7.3.2 Measures |
126 |
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7.3.3 Results and Discussion |
127 |
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7.4 Study 2: Impact of Luxury Consumption on Self-Esteem |
127 |
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7.4.1 Method |
127 |
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7.4.2 Results and Discussion |
128 |
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7.5 Study 3: Alternative Explanation of Direct Appreciation |
129 |
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7.5.1 Method |
129 |
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7.5.2 Results and Discussion |
130 |
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7.6 General Discussion and Conclusions |
131 |
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7.7 References |
133 |
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8 How Do Exclusivity Perceptions of Independent and Interdependent Consumers Influence Their Desires for Luxury Products |
139 |
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8.1 Introduction |
140 |
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8.2 Theoretical Background |
140 |
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8.2.1 Self-Construal |
140 |
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8.2.2 Optimal Distinctiveness for Interdependent and Independent Self-Construal |
141 |
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8.3 Hypotheses |
142 |
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8.4 Study 1 |
142 |
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8.4.1 Method |
143 |
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8.4.2 Results |
144 |
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8.4.3 Discussion |
146 |
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8.5 Study 2 |
147 |
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8.5.1 Method |
147 |
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8.5.2 Results |
147 |
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8.5.3 Discussion |
148 |
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8.6 General Discussion and Conclusion |
149 |
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References |
150 |
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Part 4 Different Approaches to Understanding Luxury and Luxury Brands from the Customer’s Perspective within Specific Cultural Contexts |
153 |
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9 Luxury Buying Behaviour and the Role of Culture: An Indian Context |
154 |
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9.1 Introduction |
155 |
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9.2 Indian Culture |
156 |
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9.2.1 The New Luxury |
158 |
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9.3 Discussion |
161 |
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References |
163 |
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10 Perceptions, Attitudes and Luxury Brands |
165 |
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10.1 Luxury Brands in Australia |
166 |
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10.2 Conceptual Framework |
167 |
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10.2.1 Luxury Brand Attitudes |
167 |
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10.2.2 Perceptions of Brand Luxury |
168 |
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10.2.3 Brand Familiarity |
169 |
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10.2.4 General Attitudes to Luxury |
170 |
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10.2.5 A Model of Attitudes to Luxury Brands |
170 |
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10.3 A Study to investigate Brand Luxury Attitudes |
171 |
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10.3.1 Approach and Methods |
171 |
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10.3.2 Analysis Approach and Cleaning Variables |
172 |
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10.4 Results and Findings |
172 |
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10.4.1 Perceived Brand Luxury |
174 |
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10.4.2 Familiarity |
174 |
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10.4.3 General Attitude to Luxury |
175 |
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10.5 Conclusion |
175 |
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10.5.1 Theoretical Contributions |
176 |
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10.5.2 Implications for Practice |
176 |
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10.5.3 Limitations and Future Research |
176 |
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References |
177 |
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Part 5 Luxury and Luxury Consumption in the Context of Societal Change |
180 |
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11 Luxury Marketing in the Age of Cheap An Exploratory Survey on Consumer Behavior in Online Shopping Clubs |
181 |
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11.1 Introduction |
182 |
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11.2 The Phenomenon of “Trading Down” |
182 |
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11.3 Recent Developments in Luxury Marketing |
185 |
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11.3.1 Luxury as a Real Experience |
186 |
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11.3.2 Transformation into a Mass Market |
186 |
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11.3.3 Sustainable Luxury |
187 |
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11.3.4 Luxury Brands in the Internet |
187 |
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11.4 Luxury Orientation of Consumers in Online Shopping Clubs |
188 |
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11.4.1 Study Design |
189 |
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11.4.2 Results and Discussion |
191 |
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11.5 Implications |
194 |
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11.5.1 Research Implications |
195 |
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11.5.2 Implications for New Luxury Marketing |
195 |
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References |
196 |
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12 Luxury Brands in the Digital Age — the Trust Factor |
199 |
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12.1 Introduction |
200 |
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12.2 Luxury Brands and E-Commerce |
200 |
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12.3 Developing Trust in a Luxury Brand Website |
202 |
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12.3.1 Usability |
203 |
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12.3.2 Information Content |
204 |
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12.3.3 Technological Professionalism |
205 |
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12.3.4 Aesthetics |
205 |
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12.3.5 Safety |
206 |
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12.3.6 Consumer Relationship Management |
207 |
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12.3.7 Order Fulfilment |
208 |
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12.4 Conclusions |
208 |
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References |
209 |
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Part 6 Counterfeits Challenging the Luxury Industry, Consumers and Society |
211 |
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13 Luxury Goods vs. Counterfeits: An Intercultural Study |
212 |
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13.1 Statement of problem |
213 |
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13.2 Literature review and research questions |
214 |
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13.3 Method |
216 |
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13.3.1 Cultural context |
216 |
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13.3.2 Measures |
216 |
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13.3.3 Sampling |
217 |
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13.4 Results |
218 |
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13.4.1 Ethical concerns about counterfeiting in general |
218 |
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13.4.2 Typology of consumer orientations toward fake luxury goods |
219 |
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13.4.3 Intention to buy fake luxury goods |
221 |
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13.5 Summary |
223 |
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13.5.1 Discussion |
223 |
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13.5.2 Limitations and further research |
225 |
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References |
225 |
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14 Brazil: Luxury and Counterfeits |
233 |
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14.1 The Brazilian context |
234 |
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14.1.1 Figures for the Brazilian luxury market |
234 |
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14.2 Different perspectives of Luxury |
237 |
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14.2.1 Marketing theory and Luxury |
237 |
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14.2.2 Theory of consumption and Luxury |
238 |
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14.2.3 Modes of consumption of fake Luxury |
241 |
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14.2.4 Final remarks |
245 |
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References |
246 |
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15 Luxury Longing and Counterfeit Complicity: A Consumer Typology based on the Perception of Luxury Value and Counterfeit Risk |
248 |
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15.1 Introduction |
249 |
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15.2 Theoretical Background |
249 |
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15.2.1 Luxury Consumption |
249 |
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15.2.2 Counterfeit Consumption |
250 |
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15.3 Conceptualization |
251 |
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15.3.1 The Conceptual Model |
251 |
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15.3.2 Dimensions of Luxury Value Perception |
252 |
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15.3.3 Dimensions of Counterfeit Risk Perception |
254 |
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15.4 Methodology |
255 |
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15.5 Results and Discussion |
256 |
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15.6 Conclusions and Implications |
259 |
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References |
260 |
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16 What is the Harm in Fake Luxury Brands? Moving Beyond the Conventional Wisdom |
264 |
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16.1 Introduction |
265 |
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16.2 The Scope of the Problem |
265 |
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16.3 Consumers as Co-Conspirators |
266 |
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16.4 The Non-Cannibalization Hypothesis |
267 |
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16.4.1 Evidence for the prevalence of the omnivorous buyer |
269 |
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16.4.2 Collateral damage |
270 |
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16.5 Counterfeits Harm the Original brand by Reducing their brand Equity |
271 |
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16.6 Could Counterfeits Increase the Original’s Brand Equity? |
272 |
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16.7 Conclusion |
274 |
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References |
275 |
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17 Counterfeiting of Luxury Brands: Opportunity beyond the Threat |
278 |
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17.1 Counterfeiting: a growing threat to luxury products |
279 |
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17.2 An in-depth view of luxury brand equity |
283 |
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17.3 Two empirical studies of counterfeiting’s impact on CBBE |
285 |
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17.3.1 Sample and procedure |
285 |
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17.3.2 Results |
286 |
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17.4 Conclusions |
294 |
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References |
296 |
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Part 7 The Management of Luxury and Luxury Brands |
298 |
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18 Luxury SMEs Networks |
299 |
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18.1 Luxury Italian SMEs |
300 |
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18.2 Country of origin and territory: features of Made in Italy |
302 |
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18.3 Territory as network and creativity in network interactions |
305 |
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18.4 Luxury SME networks in the Florence area: the results of an empirical analysis |
307 |
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18.4.1 Research aim, phases and methodology |
307 |
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18.4.2 The Florence area and the SMEs analyzed |
308 |
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18.4.3 Main results |
309 |
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18.5 Final remarks |
314 |
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References |
314 |
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19 Managing the Value of Luxury: The Effect of Brand Luxury Perception on Brand Strength |
319 |
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19.1 Introduction |
320 |
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19.2 Construct Definition and Literature Review |
320 |
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19.2.1 Brand Luxury Perception |
320 |
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19.2.2 Attitudinal Brand Strength |
321 |
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19.3 The Conceptual Model and Related Hypotheses |
321 |
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19.4 Methodology |
323 |
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19.4.1 The Questionnaire |
323 |
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19.4.2 The Sample |
323 |
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19.5 Results and Discussion |
325 |
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19.5.1 PLS Path Modeling and Related Evaluation Criteria |
325 |
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19.5.2 Evaluation of the Formative Measurement Model |
325 |
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19.5.3 Evaluation of the Reflective Measurement Models |
327 |
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19.5.4 Evaluation and Discussion of the Structural Model |
329 |
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19.5.5 PLS-based Importance-Performance Analysis |
330 |
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19.6 Conclusion |
331 |
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19.6.1 Theoretical Contribution and Research Implications |
331 |
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19.6.2 Implications for Luxury Brand Management |
332 |
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References |
333 |
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20 Personal Selling for Luxury Brands |
335 |
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20.1 Introduction |
336 |
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20.1.1 The Role of Personal Selling for Luxury Brands |
336 |
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20.1.2 Research on Personal Selling for Luxury Brands |
337 |
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20.2 Conceptual Model: Sales Strategies Customer Value Perceptions |
338 |
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20.2.1 Research on Selling and Persuasion Strategies |
339 |
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20.3 Methodology of the Study |
342 |
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20.3.1 Description of the Data Sample |
342 |
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20.3.2 Measure Description and Reliability Diagnostics |
342 |
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20.3.3 Source: Author's illustrationTwo-Level Regression as Analytical Approach |
344 |
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20.3.4 Results of the Two-level Regression Analysis |
346 |
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20.4 Discussion Managerial Implications |
348 |
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References |
350 |
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Part 8 Luxury and Luxury Marketing in the Wine Industry |
352 |
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21 The Hedonistic Consumption of Luxury and Iconic Wines |
353 |
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21.1 Introduction |
354 |
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21.2 An experimental paradigm |
354 |
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21.3 The luxury wine market |
355 |
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21.4 Contemporary consumption patterns |
356 |
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21.5 Key characteristics of luxury wines |
357 |
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21.6 Experiential domain of luxury wines |
359 |
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21.7 Strategies for experientially marketing luxury wines |
360 |
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21.8 Realms of experience |
360 |
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21.9 Implications for luxury wine marketing strategies |
363 |
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21.10 Conclusion |
363 |
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References |
364 |
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22 Wine as Luxury Experience: A Taxonomy of Consumers Based on Best-Worst Scaling |
367 |
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22.1 Introduction |
368 |
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22.2 Theoretical Background |
368 |
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22.2.1 Effective Wine Marketing |
368 |
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22.2.2 Wine Attributes and Consumer Choice |
369 |
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22.3 Conceptual Framework |
370 |
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22.4 Methodology |
372 |
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22.5 Results and Discussion |
379 |
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22.6 Managerial Implications and Further Research Steps |
384 |
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References |
385 |
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